At BridgePoint Support Services, LLC, our identity is reflected in the meaning of our name and logo. Everything we do is rooted in connection, support, and person-centered guidance.

The bridge symbolizes the foundation of our work. It represents stability, access, and the pathways we help strengthen as individuals develop communication skills that fit their abilities, preferences, and everyday environments.

The wave beneath the bridge represents growth and movement. Communication is a process that develops over time, and each person learns at a pace that is meaningful to them. The wave reflects the ongoing support we provide as skills strengthen and understanding increases.

The sun represents clarity, warmth, and new opportunities. As communication strategies become more familiar, individuals may notice greater comfort in expressing themselves and participating in daily routines.

The bird represents choice, confidence, and independence. When a person has reliable ways to communicate, they may be able to share preferences, make decisions, and engage more fully with the people around them.

Together, these elements show who we are. We provide steady, compassionate support that helps each individual move forward in ways that respect their strengths, needs, and goals. Our work is built on connection, empowerment, and a commitment to helping every person find a path that supports meaningful participation in their life.

Our Mission

To support individuals in developing effective, functional ways to express themselves so they can participate more fully in their lives, relationships, and communities. We are dedicated to providing communication services with integrity, compassion, and a focus on the whole person.

Our Approach

At BridgePoint, our approach is grounded in person-centered practice, respect, and individualized support. We take time to understand each person’s strengths, needs, preferences, and communication style. Using a combination of assessment, observation, and collaboration, we create communication strategies that fit naturally into daily life. We work closely with families, Supports Coordinators, and interdisciplinary teams to ensure each person’s communication goals are meaningful and achievable. Our support focuses on building confidence, increasing independence, and helping individuals communicate in ways that feel comfortable, effective, and empowering.

Meet the Founders

Rogelio Casiano

Co-Founder & Chief Operating Officer (COO)

Rogelio brings the operational backbone and structural strength that support BridgePoint’s mission. With a professional background rooted in Environmental Health and Safety, he has extensive experience in safety oversight, hazard recognition, OSHA compliance, emergency preparedness, risk assessment, and workplace system development. His career reflects a commitment to protecting people, improving processes, and creating dependable environments where individuals can thrive.

Rogelio dedication to caring for others began early in life. He grew up around family members who faced significant medical challenges, and he witnessed firsthand what it means to support loved ones with consistency, patience, and strength. These experiences shaped his sense of responsibility and compassion, qualities that now influence the way he supports the agency behind the scenes.

In his professional work, Rogelio's training includes hazard communication, fire safety, fall protection, first aid and CPR, emergency planning, crisis management, and other OSHA-related certifications. His knowledge of structured systems and his careful approach to safety position him to guide BridgePoint’s internal operations with precision and reliability.

As Chief Operating Officer and Co-Founder, Rogelio oversees administrative processes, hiring and onboarding, quality systems, compliance practices, and the development of safe and efficient internal procedures. His detail-oriented leadership ensures that BridgePoint remains dependable, organized, and aligned with its mission to deliver communication services rooted in care, professionalism, and consistency.

Rogelio's steady presence, strong work ethic, and commitment to excellence continue to strengthen BridgePoint as the agency grows. His role supports the mission and the people behind it, making him an essential part of the organization’s long-term success.

Destinie Watkins

Founder & Chief Executive Officer (CEO)

Destinie’s passion for this field began long before her professional career. Growing up, she watched her mother and grandmother care for her uncle, who had a disability, and she also saw her mother work with individuals with diverse needs throughout her life. These early experiences introduced her to the world of support, communication, and dignity. Over the years, she met many people through her mother’s work, which helped her understand what meaningful connection and true respect look like.

Destinie also understands what it feels like to work harder at times, not from limitation but from lived experience. These moments shaped her resilience, her perspective, and her commitment to helping people communicate with confidence and independence.

Professionally, Destinie began her career as a Communication Specialist while earning her bachelor’s degree in Human Development and Family Studies. During her studies, she completed an internship in behavioral support, which later led her to serve briefly in both communication and behavioral roles after graduation. Through all these experiences, she discovered where her heart felt most aligned: communication.

When life presented a moment to reflect and reset, Destinie chose clarity and purpose. She decided to build something of her own, rooted in empathy, professionalism, and strong values. That vision became BridgePoint Support Services, an agency dedicated to communication support delivered with care, quality, and respect.

As CEO, Destinie leads the agency with a person-centered, ethical, and consistent approach that aligns fully with ODP standards. She continues to expand her knowledge and hopes to grow BridgePoint’s services as the organization develops.

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