Our Services

At Bridgepoint Support Services, we believe everyone deserves to be heard and supported in ways that respect how they communicate. Communication can look different for each person, and all forms of communication are important.

Bridgepoint Support Services is an ODP-enrolled provider through Pennsylvania’s Office of Developmental Programs. We provide Communication Specialist Services to individuals with approved supports and work closely with their support teams.

When services are provided through ODP waiver authorization, support may take place in the individual’s home, at day programs, or in community settings. When services are provided through a contracted residential provider, support is delivered in the individual’s residential home.

Communication Assessment and Goal Planning

All services begin with a comprehensive communication assessment designed to understand how the individual currently communicates, including expressive and receptive skills, preferences, strengths, and support needs.

We use structured, evidence-based tools to break communication into meaningful, functional components tied to real-life routines and environments. This allows us to identify existing skills, emerging abilities, and growth opportunities.

Using assessment results, we collaborate with the individual and their team to develop a personalized communication plan with practical, measurable, and functional goals. Goals are designed to support communication across daily routines, community activities, and social interactions.

When appropriate, we identify whether the individual may benefit from an Augmentative and Alternative Communication (AAC) evaluation and share recommendations with the Supports Coordinator to support next steps.

Low-Tech Communication Supports

• Bridgepoint supports the use of low-tech communication tools that are accessible, effective, and easy to use throughout daily life.

Low-tech supports may include:

• Picture cards and communication boards

Visual schedules and routines

• Symbol or communication books

Choice boards

• Yes/No systems and partner-assisted strategies

These supports are selected based on the individual’s needs and preferences and are integrated into natural environments to promote independence, reduce frustration, and support meaningful interactions.

High-Tech AAC Supports

When appropriate, we explore high-tech AAC options such as tablets and communication applications to support expressive and receptive communication.

Bridgepoint assists with:

• Identifying appropriate AAC apps and features

• Supporting functional daily use of devices

• Providing documentation and recommendations to Supports Coordinators for Assistive Technology funding requests, including tablets, apps, protective cases, and accessories

Our focus is on ensuring AAC tools are practical, consistently available, and meaningful in the individual’s everyday routines.

Advanced AAC Referral Support

If it appears that an individual may benefit from an advanced AAC evaluation, Bridgepoint Support Services will notify the Supports Coordinator so the team can determine appropriate next steps.

Bridgepoint does not conduct advanced AAC evaluations and does not make recommendations regarding specific devices. Our role is to support the individual by helping them prepare for the evaluation process and by providing continuity of communication support during and after the evaluation, as appropriate.

Bridgepoint remains available to support the individual’s use of current communication strategies while the Supports Coordinator and qualified evaluators guide the evaluation process.

Training and Everyday Support

Effective communication depends on strong communication partners. Bridgepoint works closely with individuals, families, and support teams to ensure communication strategies and tools are used consistently and respectfully across all settings.

Training and support may include:

• Modeling communication strategies

• Guided practice for families and staff

• Supporting AAC use during routines, transitions, and community outings

• Teaching communication partner skills such as wait time, modeling, and honoring all communication attempts

Our approach supports independence, reduces communication barriers, and builds confidence for both individuals and their teams.

*Our Promise*

Bridgepoint Support Services is committed to helping every individual be heard, understood, and supported.

We provide patient, practical, and person-centered communication services that honor each person’s unique communication style. Our services are designed to support expression, choice-making, social participation, and confidence in everyday life.

*More Services Coming Soon*

Communication Support Services